Soft washing is designed to clean all surfaces. ecoLATUS soft wash is a trademark product of Sunshine Cleaning Service. This product is safe for any surface and will not take off any paint. If the paint has failed it’s possible that small paint flakes can come loose in the process of cleaning. The purpose of soft washing is not only to enhance aesthetics but to prolong the life of the painted surfaces and prevent wood rot especially in subtropical environments. It’s recommended to soft wash your home every 12-24 months. We are not responsible for paint failure, oil based stain failure, surface damage, or oxidation stains. Our purpose is to provide a cleaning service and restore the life of the property. Due to properties all being different our goal is to exceed customer expectations but we can not always make your home look like brand new as the only way to make something brand new is to make it brand new with new products.
Pre and post inspection
We encourage our clients to pre and post inspect the property with us but we are able to do work for our clients if they are not available to do pre and post. We always take before and after photos to show the work that is rendered.
Payments
We expect payment upon completion of work. The only deviation to this is if a prior payment arrangement has been agreed upon. If the customer is not on property we ask for all payment up front before arrival of the work.
Cancellations
We need 48 hours notice of cancellation. We understand due to weather and other factors cancellations are necessary. If a cancellation is after that point a $150.00 cancellation fee will apply we will apply a 1 time courtesy waiver for cancellations for a reschedule.